Shipping & Delivery

At Sedsume, we aim to deliver your order as quickly and safely as possible. Please review the information below regarding our shipping process.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on weekends or public holidays.

If we experience a high volume of orders, shipments may be delayed slightly. If there is a significant delay, we will notify you via email.

Shipping Time

Estimated delivery times depend on your location.

United States: 7–12 business days
Europe: 7–15 business days
Canada & Australia: 8–15 business days
Other countries: 10–20 business days

Please note that these are estimated delivery times and may vary due to customs clearance or local courier delays.

Shipping Costs

Shipping costs are calculated at checkout depending on your location and selected shipping method.

Occasionally we may offer free shipping promotions, which will be clearly indicated on the website.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.

You can use this tracking number to monitor your delivery status.

Customs, Duties and Taxes

Sedsume is not responsible for any customs duties, import taxes, or fees that may apply in your country.

These charges are determined by your local customs authority and are the responsibility of the customer.

Lost or Delayed Packages

If your package is delayed or appears lost during transit, please contact our support team and we will assist you in locating your order.

Incorrect Shipping Information

Please ensure that your shipping address is correct before placing an order.

We are not responsible for packages delivered to incorrect addresses provided by the customer.

Contact Information

If you have any questions regarding shipping, please contact us.

Company Name:
Imagine Creation Combinator Co., Limited

Office Address:
ROOM 1201, 12/F, TAI SANG BANK BUILDING
130-132 DES VOEUX ROAD, CENTRAL
HONG KONG

Email:
support@sedsume.com

Phone:
+1 (424) 286-9147